Help with ConduitTools
Frequently asked questions
Quick answers about your files, how the tools work, and what to try if something gets stuck. For instructions about a particular tool, check its own quick guide and FAQs.
Getting started
Is ConduitTools free? Do I need an account?
Yes. The tools are free to use, with no account or software installation required. Open a tool, add your files or information, and copy or download the result. Optional contributions help support the site and are not required to use any tool.
Can I use the tools on my phone or tablet?
Yes. The site is designed for phones, tablets, and computers. Use a recent version of Chrome, Edge, Firefox, or Safari. Features such as camera scanning, clipboard access, and AI processing depend on your browser and device. Large files and detailed background removal may work better on a computer with more available memory.
Do the tools work offline?
You need an internet connection to open the site and load a tool. Once loaded, many tools can continue processing in the open tab without a connection. Some features need additional libraries or model files first, and contacting us needs a connection. Offline use is not guaranteed, especially after refreshing or closing the page.
Files and processing
Are my files uploaded or stored on a server?
Files and text you add to the tools are processed in your browser and are not uploaded to ConduitTools for processing. Camera tools read frames on your device when you allow camera access. The site also uses analytics and browser storage, and information you submit through the contact form is sent to us. These are separate from your tool files and inputs.
Why do background removal and Image to Text download something?
These features download the processing engine and model or language files they need to run on your device. Your picture stays in the browser. The first run can take longer, and choosing another AI quality or OCR language may need a different download. Your browser may cache these resources for later visits, but clearing its storage or using private browsing can require downloading them again. Plain background removal works without an AI model download.
Are there file limits, and why can processing be slow?
Supported formats and limits vary by tool; check the instructions beside its file picker. Available browser memory, image dimensions, PDF page counts, and your device affect what can be processed. If a task stalls or fails, try a smaller file or batch, close unused tabs, or use Balanced quality for AI background removal. There is no single file-size limit that applies to every tool.
Will converting or compressing a file affect its quality?
It depends on the tool, output format, and settings. Lossy compression and reducing image dimensions can remove detail. Background removal and text recognition can also make mistakes, especially with fine edges or unclear text. Preview the result, adjust the available settings, and check the downloaded file before using it. Processing creates a new result and does not overwrite your original file.
Where are my downloads, and will my work be saved?
Downloads go to the location your browser chooses, usually Downloads or the Files app, or your browser may ask where to save them. Download or copy anything you want to keep before closing the tab. Some tools remember settings or work in this browser, but this is not a backup and does not sync between devices. Private browsing or clearing site data can remove saved preferences and work.
Help and feedback
Are there keyboard shortcuts?
Yes. Press Ctrl+K on Windows or Command+K on Mac to search all tools. Outside text fields, / focuses the directory search or opens tool search, and ? opens the shortcuts guide. Press G then H for Home, G then T for all tools, or G then F for this FAQ page. The guide lists result actions and search navigation too, and lets you turn off single-key shortcuts.
How do I report a problem or suggest a tool?
Use the contact form to report a bug, suggest a tool, or share feedback. For a problem, include the tool name, your browser and device, the file type and approximate size, and the steps that led to it. Include the error message if there is one. Describe the issue without sharing passwords or sensitive file contents. Recent improvements are listed in the changelog.